What is OnePath®?

Every patient experiences a different treatment journey. OnePath® makes it personal.

OnePath® is committed to enhancing care for patients and caregivers. The OnePath® Patient Support Program offers personalized support and is dedicated to empowering patients throughout their treatment journey.

The OnePath® Team

We are here to help! Our dedicated support team is here to guide you every step of the way along your unique journey. The OnePath® team will provide you with personalized services that may include the following:

  • Complete program enrolment
  • Provide product education and training
  • Connect with your healthcare team
  • Navigate insurance coverage and access reimbursement
  • Schedule treatment appointments
  • Coordinate delivery of medication and supplies, where applicable
  • Provide follow-up and ongoing support
The OnePath Team

The Patient Journey

Once enrolled, OnePath® will support you on your personalized treatment journey by:

  • Educating you about your treatment
  • Accessing your medication
  • Providing you with ongoing support

Your personalized OnePath® Care Manager will:

  • Assist you in understanding your insurance coverage
  • Work with you and your physician to confirm your treatment start date
  • Coordinate the delivery of your medication and any additional supplies, as applicable

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Roll over each leaf for more information.

7
CONNECTING YOUR HEALTHCARE TEAM TO YOU
CONNECTING
YOUR HEALTHCARE
TEAM TO YOU

To ensure consistent, personalized support, your healthcare team will be updated on each step of your treatment journey.

6
FOLLOW-UP AND ONGOING SUPPORT
FOLLOW-UP AND
ONGOING SUPPORT

Your OnePath® Care Manager is available to help you every step of the way and answer any questions you may have. Translation services are available in over 180 languages.

5
TRAINING AND EDUCATION
TRAINING AND
EDUCATION

OnePath® will provide you education, training and support. Your appointments will be scheduled depending on the route of administration and consultation with your physician.

4
OBTAINING MEDICATION
OBTAINING
MEDICATION

OnePath® will coordinate medication availability and schedule your treatment or provide necessary supplies, depending on your type of treatment.

3
REIMBURSEMENT NAVIGATION (IF APPLICABLE)
REIMBURSEMENT
NAVIGATION (if applicable)

OnePath® will help you navigate insurance coverage and access reimbursement for your medication and supplies, where applicable.

2
ONEPATH® CONTACT
ONEPATH® CONTACT

Your OnePath® Care Manager will contact you within one business day to discuss our program services. Click here to contact OnePath®.

1
ENROLMENT
ENROLMENT

The enrolment form will be completed by your physician and sent to OnePath®. You can choose your preferred method of contact and your physician can specify any other needs on your enrolment form.

Our Therapies

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Contact Us

Contact Us

If you have any questions, simply contact the OnePath® Patient Support Program toll‑free at:

1‑844‑MY1‑PATH
(1‑844‑691‑7284)
Monday through Friday, 8 a.m. to 8 p.m. EST.
Fax: 1‑844‑951‑7284
Email: support@onepathprogram.ca